Refund and Returns Policy

Refund, Return & Exchange Policy – NaughtyButterfly.in

We stand by the quality of every item we sell. If any product you receive is defective, damaged, or not as described, we will gladly offer a replacement or full refund under our 15-Day Return Policy.

15-Day Return Policy

You may request a return or exchange within 15 days from the date of receipt.

Two Easy Return Options:

1. Free Pickup:
Available in most locations. Once your return request is approved, we’ll arrange a free pickup from your address.

2. Self-Ship:
If pickup isn’t available in your area, you can send the product back and we will reimburse your shipping charges (upon valid courier receipt). Please email a scanned copy of the courier receipt for validation.

❗ Important Return Guidelines:

• Used, washed, or tag-removed items cannot be returned.

• Gift cards and downloadable digital products are non-returnable.

• Exchanges are only allowed for alternate sizes or colors, subject to stock availability.

• Panties, lingerie sets with panties, and intimate items are final sale and non-returnable.

• Bodysuits/swimsuits must be returned with the original hygienic protective strip intact.

• Digital items such as eBooks, online courses, and software subscriptions are non-refundable once accessed/downloaded.

📩 Still have questions?
We’re here to help! Email us at support@naughtybutterfly.in for quick assistance.